CONDITIONS AND PAYMENT TERMS

BOOKING TERMS

We suggest our clients to make their reservation as early as possible to ensure availability of accommodation.
A written confirmation has to be sent (by e-mail or fax) to book the safari.
Sky of Serengeti Safaris require as a minimum deposit 50 % of the total tour price to confirm your safari. Booking will be considered as confirmed only if the written confirmation is accompanied by this deposit , whose receipt has been acknowledged by our bank.
The balance must be paid before the tour begins.
Reservation will be cancelled with full loss of deposit if balance of payment is not received by the due date.
Any change made within 45 days prior to departure date will be charged according to cancellation penalties.
If late booking –within 45 days prior to departure date- total payment is due with the booking.

PAYMENT TERMS

Payment by bank transfer according to the process specified on the quote.
Clients will be responsible for any bank transfer charges.
For overseas booking and non-residents of Tanzania payment shoud be due in US dollar currency. Residents pay in local currency at the rate of exchange applicable at the time of payments.
It is within Sky of Serengeti Safaris rights to withhold all or part of the service (at its sole discretion) if payment is not received in accordance with the above conditions.

CANCELLATION

• The following cancellation penalties will be charged from the date on which written notification is received by the Company.
• More than 60 days prior to departure date : 25 %
• 60 to 30 days prior to departure date : 50 %
• 29 to 14 days prior to departure date : 75 %
• less of 14 days prior to departure date : 100 %
• Please be advised that if the cancellation notification is received less than 30 days prior to departure date or after the tour began, no refund will be made.

LIABILITIES AND INSURANCE

Please be advised that our quotations include either Flying Doctor Insurance Emergency Evacuation or Knight Support First Aid Responder.
Sky of Serengeti Safaris is not responsible of any flight delay, flight cancellation, loss or damages : for these problems please contact directly the involved Airline Company. Sky of Serengeti Safaris accepts no responsability for any personal illness, injury, death, delay, damage.
We recommend our clients to arrange a personal comprehensive travel insurance to cover loss of baggage, cancellation, personal accident, medical expenses and other personal risks for the duration of the trip.

SAFARI PRICING

Sky of Serengeti Safaris Tours are quoted in US Dollar currency.
Quotation prices are specified per person, based on double room occupancy, for private safaris -Private vehicle and private driver/guide-.
Prices exclude international flights, but do include all transfers and land arrangements while on safari.
Prices could change according to the group size and varies significantly according to the type of lodges and camps selected, but also depending on season and exact dates planned for the trip.

• Included in our quotations
• Transfers from Kilimanjaro Airport (JRO) to Arusha
• Domestic flights if specified
• Transport based on a Toyota Land Cruiser 4WD Vehicle with Open roof for game viewing
• Game drives as per the itinerary, No Km limit
• Park entrance fees as per the itinerary
• Ngorongoro Crater Fees
• Full board accommodation on safari days
• Service of an English speaking driver guide
• Driver allowances and Park Fees for vehicle and driver
• Flying Doctor Services
• Any applicable taxes
• One bottle of mineral water per person per Safari day
• Always excluded in our quotations
• Extras at the Lodges i.e. drinks, telephone, laundry, internet, etc.
• International flights
• Airport departure fees
• Tips to drivers, guides, Hotels & Lodges staff, rangers
• Visa
• Travel Insurance

Anyway please refer to each personal quotation which specifies, what is exactly included and what is excluded.